Major Projects


  • Jodie McNair


    Come Home Come Heal Come Rest national rollout

    2019 — Present


    Client: Synapse Australia


    Come Home Come Heal Come Rest is an advocacy, education and system change initiative, focused on improving understanding and response to brain injury and cognitive impairment in a range of contexts, including justice, mental health & disability, and family services.


    Foley House Service Evaluation

    2021 -2022


    Client: The Salvation Army


    Foley House is a therapeutic, trauma-informed long term supported accommodation for older men at risk of homelessness


    Review of Placement Prevention and Reunification Services for Aboriginal children and their families

    2016


    Client: Victorian Department of Human Services


    The review methodology emphasised the voice of Aboriginal people across Victoria, as well as examining administrative/program data sets, demographics and policy documents.


    Deliverables included an investment strategy, subsequent economic analysis of the recommended investment option and a comprehensive literature review.


    Therapeutic Residential Care System Development

    2015 — 2016


    An integrated, trauma-informed system was developed, a version of which has been progressively rolled out across NSW.


    Project deliverables included:


    Service model

    Outcome Measures Framework

    Operational Plan

    Community of Practice model development plan

    Evidence Guide


    Evaluation of Therapeutic Residential Care Pilots

    2009 — 2011


    This review informed significant new investment and policy development and the state government’s decision to establish therapeutic residential care as an ongoing element within Victoria’s out-of-home-care system.


    The project included development of a series of reports demonstrating a sound understanding of trauma and attachment theory and developmental needs, and their applicability and translation to an out-of-home care context.


    Dr James Anglin, author of Pain, Normality and the Struggle for Congruence: Reinterpreting Residential Care for Children and Youth (Haworth, 2002), provided the following comments on the quality and impact of the evaluation:


    “I want to congratulate you on an impressive evaluation report on the TRC pilots… I made the comment that the TRC initiative and this evaluation of two-year outcomes puts Australia (especially the state of Victoria) on the world map in terms of innovations in residential care. For many years Australia did not really show up in research or practice meetings regarding child and youth care or residential care for young people, but now you have important practice and research materials to share.”


    With a lack of similar comprehensive evaluations of TRCs, a decade on the project continues to be referenced as a key piece of evidence demonstrating the effectiveness of therapeutic residential care for children and young people nationally and internationally.


  • Doug Faircloth


    Doug directed and provided significant input into the following projects in his former role as managing director and principal consultant of Verso Consulting:


    National and jurisdictional review of HACC transport

    2014


    Client:   Commonwealth Department of Health 


    This review supported advice to the Commonwealth in development of the Commonwealth Home Support Program.  Methodology included stakeholder consultation (service users, providers and contract managers), analysis of program data and literature review.


    A Sustainable Model of Aged Care for Rural and Remote Australia

    2009-2011


    Client:  Commonwealth Department of Health 


    This project focused on North West Tasmania to produce local results and buy-in and to develop an exemplar model.  Activities included development of multiple scenario modelling for alternate aged care models in rural, regional and remote Australia with a sensitivity to relationship and impact of ageing communities on health services.


    Ageing in the Bush

    Initial project 2015–2016; demographic updates 2018 & 2022


    Client:  Western Australian State Government Department of Regional Development. 


    Ageing in the Bush is a comprehensive aged care and ageing plan for all regional Western Australia. Project activities included detailed assessment of national reform policies and implications for service delivery across rural/regional locations in WA including Aboriginal aged care. Scope included age friendly communities, housing, community, home and residential aged care and the interplay with health services. 


    Ageing in the Bush built on other major pieces of work in rural WA including:


    • Central East Wheatbelt Aged Support and Care Regional Solution/s (2012)
    • Wheatbelt Integrated Aged Care Plan (2013)
    • Wheatbelt Aboriginal Aged Care Framework (2014)

    Older Persons Services and Accommodation

    2019


    Client:  Rural Councils Victoria


    Covering 36 regional local government areas in Victoria, the objective of the project was to develop a strategy to attract and retain older people to rural communities and to achieve economic benefit. The project examined the age friendly efforts of rural councils and to identified concrete opportunities for development of services and accommodation; both as a necessary support for older people and as economic development initiatives to benefit the whole community. 


    Statewide Strategic Planning 

    2015-2019


    Client:  United Protestants Association of NSW


    Over this four year period, a series of strategic planning projects were undertaken for UPA, including state-wide plans for community aged care, carer services, ILUs, serviced apartments and residential aged care. Planning drew on detailed research (demographic, supply/demand, competitor scan, growth options) sensitive to local context in 12 semi-autonomous districts. 


    Review of Placement Prevention and Reunification Services for Aboriginal Children and their Families 

    2016


    Client:  Victorian Government Department of Health and Human Services


    The review methodology emphasised the voice of Aboriginal people across Victoria, as well as examining administrative/program data sets, demographics and policy documents.

    Deliverables included an investment strategy, subsequent economic analysis of the recommended investment option and a comprehensive literature review. 


    Evaluation of Therapeutic Residential Care Pilots

    2009-2011


    Client: Victorian Department of Human Services


    This review informed significant new investment and policy development and the state government’s decision to establish therapeutic residential care as an ongoing element within Victoria’s out-of-home-care system.


    The project included development of a series of reports demonstrating a sound understanding of trauma and attachment theory and developmental needs, and their applicability and translation to an out-of-home care context.


    Dr James Anglin, author of Pain, Normality and the Struggle for Congruence: Reinterpreting Residential Care for Children and Youth (Haworth, 2002), provided the following comments on the quality and impact of the evaluation: 


    “I want to congratulate you on an impressive evaluation report on the TRC pilots… I made the comment that the TRC initiative and this evaluation of two-year outcomes puts Australia (especially the state of Victoria) on the world map in terms of innovations in residential care.  For many years Australia did not really show up in research or practice meetings regarding child and youth care or residential care for young people, but now you have important practice and research materials to share”. 


    With a lack of similar comprehensive evaluations of TRCs, a decade on the project continues to be referenced as a key piece of evidence demonstrating the effectiveness of therapeutic residential care for children and young people nationally and internationally. 



    Therapeutic Residential Care System Development

    2015-2016


    Client: NSW Family & Community Services


    An integrated, trauma-informed system was developed, a version of which has been progressively rolled out across NSW.

    Project deliverables included:

    • Service model
    • Outcome Measures Framework
    • Operational Plan
    • Community of Practice model development plan
    • Evidence Guide 

    Digital Data Collection Tool

    2015-current


    Development and implementation of a digital data tool for out-of-home care and accompanying analysis and reporting.  This project is piloting and improving the tool over multiple years (7 years) in collaboration with The Carers’ Phone Pty Ltd and is being used by a major out-of-home care provider in two jurisdictions. 





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